Privacy Policy

Privacy Policy EasyFlightCom

Last updated: [10.03.2025]

EasyFlightCom is committed to protecting your personal data and ensuring transparency in how we process it. This policy explains what data we collect, how we use it, who we share it with, and your rights.

1. Who are we?

EasyFlightCom helps passengers claim compensation for delayed or canceled flights under EU Regulation 261/2004.

• Company Name: EasyFlightCom

• Address: Plovdiv, postal code 4000

Central District

Frederic Joliot-Curie Blvd./St. № 28, 2nd floor

• Email: easyflightcom@gmail.com

2. What data do we collect?

2.1. Personal Data

We collect information necessary to process compensation claims:

• Name, surname

• Email address

• Phone number

• Flight details (flight number, date, route, boarding pass)

• Bank details (for compensation payments)

2.2. Technical Data

When you use our website, we may collect:

• IP address

• Browser and device information

• Cookies and analytics data

3. How do we use your data?

Your data is used exclusively to:

• Submit your claim for airline compensation

• Communicate with you about your case status

• Analyze and improve our services

4. Data sharing with third parties

Your data may be shared only in these cases:

• Legal partners – law firms handling court claims

• Airlines – as part of the compensation process

• Payment providers – for transferring compensation

We do not sell your data to third parties for marketing purposes.

5. How do we protect your data?

We use advanced security measures:

• SSL encryption for secure data transmission

• Protection against unauthorized access

• Regular security audits

6. How long do we store your data?

• Personal data is stored for up to 3 years after claim completion

• Technical data and cookies – according to browser settings or up to 1 year

7. Your rights

You have the right to:

• Request a copy of your personal data

• Correct inaccurate data

• Request data deletion if no longer needed

• Restrict processing in certain cases

• Object to data processing

• File a complaint with the relevant data protection authority

8. Cookies & Analytics

We use cookies to analyze traffic and improve website functionality. You can adjust your browser settings to decline cookies.

9. Changes to this policy

We may update this policy periodically. Any changes will be published on this page.